Terms of Use
Version 26.08b
1. Introduction
- Welcome to CyberIllumination™. We are honored that you have chosen Our platform to help you illuminate and manage your supply chain. We hope you find CyberIllumination™ to be beneficial.
- Please read these Terms of Use (“Terms”) carefully as they are a binding agreement between You and Continuous Compliance, LLC (the “Company”, “We”, “Us”, or “Our”). For the purposes of these Terms, “You” and “Your” means the individual accessing or using, as well as the organization(s) which the individual represents, any of the websites or other services owned or controlled by Us, including cyberillumination.us.
- These Terms govern Your use of the Websites and products/Services that link to these Terms. If you would like an overview of the relationship between these Terms and our other documents, please see our Legal page. In these Terms, the word “Sites” refers to each of these Websites and the Services offered on those Sites. You automatically, implicitly agree to the then-current version of these Terms and Our Privacy Policy each time you use or log into the Sites.
- We offer a variety of products and Services, including the CyberIllumination™ platform. Additional terms regarding Your use of Our products and Services are provided by the Company pursuant to a separate, manually or digitally executed agreement (e.g., the Beta Program Agreement during the beta period, and the Subscription Agreement thereafter). Those additional terms become part of your agreement with Us if you use the Services, log into or access the Sites, or take advantage of the various products.
- Capitalized words in these Terms have the meanings defined on the Defined Terms page and as defined herein. In the event of a conflict between a definition on the Defined Terms page and these Terms, the definitions provided in these Terms shall control for these Terms.
2. Changes to Terms
- We may change these Terms by publishing an updated version, and such updates will be effective upon their publication.
3. Modifications and Termination
- We reserve the right to modify Our Sites at any time, with or without notice to you.
- We also reserve the right to charge a fee for any of Our features at any time, and to condition, limit, suspend, delay, deny or terminate access to or use of the Sites or any related Content, component, or functionality with or without notice at any time and for any reason. If we begin charging a fee for a previously free feature, you will not be required to pay any such fee without your express authorization; however, you will also not be able to access that feature unless you pay the corresponding fee. Notwithstanding the foregoing, recording your own compliance status, sharing that status with any prime contractor that requests it, and monitoring up to three (3) subcontractors are free, permanently and by design.
- Any new content, component, function, upgrade, or enhancement added or made to the Sites will also be subject to the terms of these Terms and the Privacy Policy when added or made. If you don’t like any changes, you can stop using Our Sites at any time.
4. Use of Our Sites
- You may not use the Sites in a way that violates any laws, infringes on anyone’s rights, is offensive, or interferes with the Sites or any features on the Sites (including any technological measures We employ to enforce these Terms). Please see our Acceptable Use Policy for guidance. If We (in Our sole discretion) determine that you have acted inappropriately, We reserve the right to take down Content, terminate your account, prohibit you from using the Sites, and take appropriate legal actions.
- You also may not “frame”, “mirror”, or otherwise incorporate any part of the Sites without Our express permission, nor may you copy, modify, redistribute, or create derivative works of the Sites or any of Our Intellectual Property. Automated account registration or automating functions of the Site or the Service are strictly prohibited. You must not modify or adapt the Sites or modify another Website to falsely imply that it is associated with the Site or Us. You agree not to access the Sites by any means other than through the interface provided by the Company. You acknowledge that the Sites are not intended for permanent storage and agree not to use the Service for archiving data or for back-up purposes.
- Using Our Site(s) does not give you ownership of any intellectual property rights to the content you access. You may not use content from Our Sites unless you obtain permission from Us or its owner, or unless you are otherwise permitted by law.
- When you use a Site or send communications to Us through a Site, you are communicating with Us electronically. You consent to receive electronically any communications related to your use of a Site, and You consent to Us monitoring and reviewing your use of the Site for our internal business purposes, consistent with our Privacy Policy. We may communicate with you by E-mail or by posting notices on the Site. You expressly agree that all agreements, notices, disclosures, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from Us intended for receipt by you shall be deemed delivered and effective when sent to the E-mail address you provide to us.
5. Accounts
- You may be required to create an account, or have an account created on your behalf, and specify a password to use certain services or features on the Sites. To create an account (or to have an account created on your behalf), you must be at least 18 years old. All account information must be truthful and accurate information about the account holder. Do not try to impersonate anyone else or misrepresent your affiliation with an individual or business when you create your account. If your information changes at any time, please update your account to reflect those changes.
- In some cases, an account may be assigned to you by an administrator, such as your employer or a prime contractor inviting you to respond to an illumination inquiry. If you are using or logging into an account assigned to you by an administrator, additional terms may apply to your use of the Sites. Moreover, your administrator may be able to access or disable your account without Our involvement.
- You must use multifactor authentication to log in to the platform. You must not share your account with anyone else, and you should never give anyone else your multifactor authentication number or your password. If you believe that your account has been compromised at any time, please notify Us immediately at support@cyberillumination.us.
6. Content You Post
- We may provide opportunities for you to post text, screen captures, or other content (collectively, “Content”) on the Sites. You can only post Content if you own all the rights to that Content or otherwise have the legal right to use that Content.
- You do not transfer ownership of your Content simply by posting it. However, by posting Content, you grant us, Our agents, licensees, and assigns an irrevocable, perpetual, transferrable, sublicensable, non-exclusive right and permission to reproduce, encode, store, copy, transmit, publish, post, broadcast, display, publicly perform, adapt, modify, create derivative works of, exhibit, and otherwise use your Content as necessary to provide the Services. Please note that this license continues even if you stop using Our Sites.
- You agree that You will indemnify and defend Company for any claim asserted by a third party against Company in a suit or action if the claim is that the Content alone, and not in combination with anything provided by the Company, infringes the copyrights or misappropriates the trade secrets of any third party or otherwise violates any law or regulation, except where the Content has been materially altered by the Company and such alterations are the source of the claim. You will pay all losses, liabilities, and costs (including reasonable attorneys’ fees) arising from any such claim.
- You agree not to use the Sites to harass others, and to not use the Sites for solicitations or promotions without approval from one of Our authorized representatives.
- If you send Us any information, ideas, suggestions, or other communications, those communications will not be confidential. Unless We tell you otherwise, We reserve the right to reproduce, use, disclose, and distribute such communications without any obligation to you, provided such information is not considered your Confidential Information expressly protected under a separate confidentiality or non-disclosure agreement.
7. Content Posted by Others
- We are not responsible for, and do not endorse, Content posted by any other person, including compliance scores, illumination responses, and other information posted by other organizations. Accordingly, We may not be held liable, directly or indirectly, for any loss or damage caused to you in connection with any Content posted by another user. We are responsible for content posted by Us, our agents, and Affiliates.
8. Intellectual Property
- If you believe any Content on the Services infringes your copyrights, you may request that We remove the Content from the Services (or disable access to that Content) by following the process on our Copyright Infringement page.
- You can find Our Trademark and Copyright Usage Guidelines here.
9. Data Sharing and Access Controls
- The Service exists to let you share your data with other users of the Sites on terms you control. Such users may include, without limitation, prime contractors, subcontractors, service providers, and the federal government. You control who sees your data and for how long, and every view of your data is written to an access log. IF YOU AGREE TO SHARE ANY OF YOUR DATA WITH OTHER USERS, YOU ACKNOWLEDGE THAT YOU ARE DOING SO VOLUNTARILY. WE ASSUME NO LIABILITY FOR ANY INJURY SUFFERED BY YOU RELATED TO YOUR ELECTION TO SHARE YOUR DATA WITH OTHER USERS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT SHARE YOUR DATA WITH OTHER USERS.
10. Anonymized, Aggregated Data Sharing
- To allow for peer analysis, industrial-base rollups, and other such purposes, the information you post, enter, upload, or otherwise submit to the Sites may be anonymized and subsequently aggregated, analyzed, and shared with other users of the Sites. YOU EXPRESSLY AGREE THAT WE MAY USE YOUR INFORMATION IN SUCH A MANNER, provided such anonymization is not presented in such a way that interpretation of such anonymized information would reveal you as the source or subject thereof.
11. Confidentiality
- Definition of Confidential Information. “Confidential Information” means all information disclosed by Us to You, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, without limitation, information about Services and Content, such as information which may be viewed during a demonstration of the Services, as well as business and marketing plans, technology and technical information, product plans and designs, and business processes. However, Our Confidential Information does not include any information that:
- is or becomes generally known to the public without breach of any obligation owed to Us;
- was known to You prior to its disclosure by Us without breach of any obligation owed to Us;
- is received from a third party without knowledge of any breach of any obligation owed to Us; or
- was independently developed by You.
- Protection of Confidential Information. As between the parties, We retain all ownership rights in and to Our Confidential Information. You will use the same degree of care that You use to protect the confidentiality of Your own confidential information of like kind (but not less than reasonable care) to: (a) not use any of Our Confidential Information for any purpose outside the scope of this Agreement, and (b) except as otherwise authorized by Us in writing, limit access to Our Confidential Information to those of Your employees and contractors who need that access for purposes consistent with this Agreement and who have signed confidentiality agreements with You containing protections not materially less protective of the Confidential Information than those in this Agreement.
- Compelled Disclosure. Notwithstanding the foregoing, You may disclose Our Confidential Information only to the extent You are compelled by law to do so, provided You give Us prior notice of the compelled disclosure (to the extent legally permitted) and reasonable assistance, at Our cost, if We wish to contest the disclosure.
12. Warranties, Services Liability, and Other Disclaimers
- We provide the Services using a commercially reasonable level of care. However, there are certain things that We don’t promise about Our Services, and the following disclaimers shall survive after you finish using the Sites.
- ALL INFORMATION PROVIDED BY THE SITE AND THE SERVICE SHOULD BE CHECKED AGAINST ANY RECENT LEGISLATIVE, REGULATORY OR OTHER DEVELOPMENTS BY A QUALIFIED PROFESSIONAL. IN PROVIDING THE SITES, WE ARE NOT ENGAGED IN RENDERING LEGAL OR OTHER PROFESSIONAL SERVICES. YOU SHOULD SEEK THE SERVICES OF A COMPETENT PROFESSIONAL, SUCH AS A LAWYER, BEFORE RELYING ON ANY INFORMATION ON THE SITE.
- OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OF USE, NEITHER WE NOR OUR AFFILIATES, AGENTS, OR SERVICE PROVIDERS (THE “SERVICES ENTITIES”) MAKE ANY SPECIFIC PROMISES ABOUT THE SITES. WE PROVIDE THE SITES “AS IS”.
- EXCEPT WHERE PROHIBITED, THE SERVICES ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITES OR ANY THIRD PARTY’S USE OF THE SITES. THESE EXCLUSIONS INCLUDE, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOST DATA, COMPUTER FAILURE, ANY INJURY RELATED TO ACCIDENTAL DELETION OR LOSS OF DATA STORED AT THIRD-PARTY LOCATIONS SUCH AS AMAZON WEB SERVICES, OR THE VIOLATION OF YOUR RIGHTS BY ANY THIRD PARTY, EVEN IF THE SERVICES ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF. WE EXPRESSLY DISCLAIM ALL LIABILITY FOR ANY INJURY SUFFERED BY A USER RELATED TO THE SHARING OR USE OF ANY INFORMATION.
- SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES, AND YOU EXPRESSLY DISCLAIM YOUR RIGHT TO ENFORCE THEM.
13. Export Controls
- All uses of the Sites are subject to export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce and sanctions programs maintained by the United States Treasury Department’s Office of Foreign Assets Control. You must not export, re-export, transfer, divert or otherwise dispose of any feature or component of the Sites. You hereby represent and warrant that you are not prohibited from receiving U.S. origin products, including services or software. You are solely responsible for fulfilling any applicable governmental requirements in connection with your use of the Service.
14. Subscriptions, Renewal, and Cancelation
- Paid subscriptions renew automatically at the end of each billing period until cancelled, and the payment method on file is charged accordingly. We send an electronic renewal notice in advance of each renewal charge. We do not email invoices or receipts; invoices, receipts, and payment history are available for download at any time from the billing area of your account.
- You may cancel your account at any time. We do not provide refunds or credits for the unused portion of any subscriptions. Upon cancellation, We will terminate your account and your access to and use of the Service. Any data associated with your account will be deleted by Us in accordance with our Data Retention Policy, although we will provide a sixty (60) day period during which you may be permitted to back up such data. Any anonymized or aggregate data collected from you and/or your organization may remain available to Us for the purposes of industry and peer analysis. Cancellation takes effect at the end of your then-current billing period, and you retain access for the remainder of that period.
15. Governing Law
- These Terms shall be construed and enforced in accordance with the laws of the State of Maryland without regard to its conflict of laws principles. Neither the Maryland Uniform Computer Information Transactions Act nor the United Nations Convention on Contracts for the International Sale of Goods shall apply to these Terms. You hereby consent to the personal jurisdiction of the courts of Maryland. The exclusive venue for any legal proceeding shall be the courts located in Baltimore City, Maryland unless the Company otherwise agrees, which consent it may withhold in its sole discretion. You waive any claim of forum non conveniens. You agree that if you bring an action in a forum other than one authorized by this paragraph, We may move to dismiss the action and you will be responsible for paying Our reasonable attorneys’ fees and court costs associated with the motion. Any failure by Us to enforce any portion of these Terms shall not be a waiver of Our right to enforce that or any other portion of these Terms. This Section shall survive the termination of your use of the Sites.
16. Additional Details
- We may modify these Terms at any time so be sure to check back regularly. By continuing to use or log in to a Site after these Terms have changed, you indicate your agreement to the revised Terms. If you do not agree to the changes, you must stop using or logging in to the Sites except to the limited extent necessary, and only for the time necessary (not to exceed fourteen (14) days from the date the Terms are changed) to export your information.
- You agree to hold the Company harmless, and to defend and indemnify its owners, directors, employees, contractors, representatives, agents, successors and assigns from and against all losses, liabilities, costs and expenses, including, but not limited to, attorneys’ fees and court costs, resulting from any claims made by any user or third party arising from or in any way related to your use of the Sites, the use by any third party of the Sites via your account, your breach of these Terms, or your failure to comply with any law or regulation. Your indemnification obligations shall survive the termination of your use of the Sites.
- Your representations, warranties and obligations set forth in these Terms shall survive the termination of your use of the Sites.
- The Sites may contain links to third-party Websites, third-party service providers, and other resources. That doesn’t mean that We control or endorse those Websites, or any goods or services sold on those Websites.
- If you do not comply with these Terms, and We don’t take action right away, this doesn’t mean We’re OK with what you did. We also are not giving up any rights that We may have (such as taking action in the future).
- If any provision of these Terms is found to be unenforceable, such provision will be deemed to be deleted or narrowly construed to such extent as is necessary to make it enforceable, and these Terms will otherwise remain in full force and effect.
- These Terms may be accepted in counterparts, which together constitute one instrument.
- Your obligations, and our rights, as set forth in these Terms shall survive termination of your use of the Sites.
Version
Version 26.08b
Change Log:
26.08b – 09-AUG-2026 – Section 3.2 updated to state the free services precisely (status recording, sharing with primes, and monitoring up to three subcontractors). Section 14 retitled and extended to cover automatic renewal, renewal notices, self-service invoices and receipts, and the effective date of cancellation.
26.08a – 04-AUG-2026 – Initial version.